Privacy Policy

Last updated: [insert date]

Sota Tattoo Ltd (“we”, “our”, “us”) is committed to protecting and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect any personal information you provide when using our website.

1. Who We Are

Sota Tattoo Ltd
Registered address:
1a Barons Court,
Llantwit Major,
Vale of Glamorgan,
CF61 1TD

Email: info@sota-ink.com

2. Information We Collect

We may collect and process the following data:

a) Information you provide voluntarily

When using our booking system or purchasing gift vouchers, you may provide:

  • Name
  • Email address
  • Telephone number
  • Payment information

b) Automatically collected information

We use Google Analytics to collect anonymised data about website usage, including:

  • Pages visited
  • Time spent on the site
  • Browser and device type
  • General location (non-precise)

This data helps us understand how visitors use our website and improve its performance.

3. How We Use Your Information

We use your information to:

  • Process bookings and gift voucher purchases
  • Contact you regarding your booking or enquiry
  • Provide customer service
  • Improve our website and services
  • Meet legal and accounting obligations
  • We do not sell, rent, or trade your personal data to third parties.

4. Payments

All payments for bookings and gift vouchers are processed securely through Stripe using a Stripe payment plugin.

We do not store or have access to your full payment card details.
Stripe is fully PCI-DSS compliant and handles all payment data securely in accordance with their own privacy and security policies.

5. Legal Basis for Processing Data

We process your personal data under the following lawful bases:

  • Performance of a contract (to fulfil your booking or purchase)
  • Consent (where you have provided it)
  • Legal obligation (for accounting and tax purposes)
  • Legitimate interests (to operate and improve our business and website)

6. Data Retention

We retain your personal information only for as long as necessary to:

  • Provide our services
  • Comply with legal and accounting requirements
  • Resolve disputes
  • Enforce agreements
  • When no longer required, your data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal data against:

  • Unauthorised access
  • Loss
  • Misuse
  • Disclosure

Our website uses secure systems and encrypted connections where applicable.

8. Your Data Protection Rights

Under UK data protection law, you have the right to:

  • Access the personal data we hold about you
  • Request correction of inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Request data portability
  • Withdraw consent at any time

To exercise any of these rights, please contact us at: info@sota-ink.com

9. Cookies

Our website uses cookies and similar technologies to:

  • Enable website functionality
  • Analyse traffic using Google Analytics

You can choose to accept or decline cookies via your browser settings.

10. Third-Party Services

We use trusted third-party services:

  • Google Analytics (website traffic and event analysis)
  • Stripe (payment processing)

These providers process data in accordance with their own privacy policies and data protection standards.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

12. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

Sota Tattoo Ltd
Email: info@sota-ink.com

Address: 1a Barons Court, Llantwit Major, Vale of Glamorgan, CF61 1TD